Plans and pricing
The lowest fees in Australia
- No up front or periodic fixed fees
- No additional cost for customer support for you or your donors
- No hidden fees from secondary payment providers
- Total fees are platform fee plus transaction fee
Platform Fees
1.50% + transaction fees
Starter Plan
- One-off Donations
- Regular donations: Monthly only
- 2 active cause listings
- Automated receipts
- Remittance reports
- Visa, MC, AMEX, ApplePay & direct debit
- Real-time donation information
- Single OrgHQ user
- Real-time analytics
- Unlimited in-kind listings
- Prompt donors to cover platform fee
- Customise receipt emails
2.70% + transaction fees
Basic Plan
- Everything in Starter Plan
- Regular donations: All options
- 2 active cause listings
- CrowdRaiser feature for peer-to-peer fundraising
- Customise donation amounts
- Donor gift card option
- Display live donations
- Add images & text to donation amounts
- Membership payment processing
- Real-time member data
- Event ticket purchases
- Event ticket holder data
Most Popular
3.50% + transaction fees
Pro Plan
- Everything in Basic Plan
- Unlimited active cause listings
- Embed donation form on website
- Embed membership form on website
- Embed event ticket form on website
- Default donation amount and frequency
- Unlimited OrgHQ users
- User permission levels
- Custom thank you message
- Zapier integration
- Salesforce integration
- Google Analytics integration
- Search for federal, state and local grant opportunities
Transaction Fees
| Status | Visa and Mastercard | AMEX | Direct debit |
|---|---|---|---|
| DGR | 0.26% | 1.43% | 0% |
| Non-DGR | 0.99% | 1.43% | 0% |
| DGR and non-DGR: International credit cards only | 3.50% | 1.90% | NA |
How we calculate fees
GiveNow charge fees only when your organisation receives a donation or a membership registration. The fees are applied per transaction:
- Platform fee: This reflects the plan chosen by your organisation at the time of the transaction, plus
- Transaction fee: This reflects the method of payment (as above) used by the donor.
These fees are subtracted from the total amount remitted to your organisation. There are no invoices in the GiveNow model.
Fee example
A supporter of your DGR endorsed organisation wants to donate via our embedded donation form on your website, using their Visa or MasterCard.
| Donation | $100.00 |
| Platform fee* | $3.50 |
| Donor pays | $103.50 |
| Transaction fee | $0.27 |
| Organisation receives | $99.73 |
*90% of donors opt-to pay this fee (Updated, July 2024)