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By Greg Thom, journalist, Institute of Community Directors Australia
Not-for-profits and charities can now access free one-on-one tech advice to help them identify how artificial intelligence (AI) could help improve their organisation, service delivery and impact in the community.
Tech-for-good organisation Infoxchange announced the new AI advisory program as part of its wider efforts to increase the sector’s AI skills.
NFPs can apply to receive free AI scoping consultations to identify practical, ethical and sustainable ways AI could be used to solve a specific challenge or improve workflows in their organisation.
Under the program, organisations will work with Infoxchange technology consultants to:
The new AI advisory program is part of a wider initiative by Infoxchange in which tech giant Google recently invested more than $3 million to help build the artificial intelligence (AI) capability of not-for-profits across Asia and the Pacific.
The two-year Asia-Pacific AI Nonprofit Learning Community program will support 10,000 staff and volunteers from hundreds of organisations - ranging from grassroots community groups to international aid charities - to harness the power of AI and increase their impact amid rising demand.
Infoxchange CEO David Spriggs said the new advisory program is aimed at organisations that are curious about AI but unsure where to begin or how to apply it.
“This pilot is about turning AI curiosity into real, mission-aligned action,” he said.
“We want to help organisations go from ‘We should be using AI’ to ‘Here’s how we do it responsibly and effectively.’”
“This pilot is about turning AI curiosity into real, mission-aligned action.”
Each consultation will result in a practical report outlining a possible AI use case, solution pathway, implementation considerations, and ethical risk for the NFP concerned.
Spriggs said this would enable participating organisations to move forward with their use of AI with confidence and clarity.
The program has been launched in response to rapidly growing interest in AI across the not-for-profit sector.
According to Infoxchange’s 2024 Digital Technology in the Not-for-Profit Sector Report, 76 per cent of not-for-profits are now using AI tools.
The 52 per cent increase in NFP AI use from the previous year has largely been driven by the accessibility of Generative AI tools such as ChatGPT and Gemini.
Spriggs said that despite this growth however, many organisations remain unclear on how AI could meaningfully support their specific mission, programs, or community needs.
If NFPs already have an AI solution ready to go, Infoxchange will connect the organisation concerned with experts to help them reach the next step of launching a pilot.
Eligible organisations can learn more and apply here.
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